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Data Engineer
HCLTech
Agudos, SP - há 1 hora
Descrição do trabalho
Responsibilities
  • To adhere to quality standards, regulatory requirements and company policies.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases.
  • To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
  • To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team.
  • To provide support for on call escalations /L3 level support and doing incident & problem management.
  • Work on value adding activities such Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives.


Required Skills
  • Experience building Data Lakes / Data Warehouses.
  • Knowledge on Relational & Non-Relation Databases.
  • Experience building Streaming and Batch Pipelines.
  • Experience on SQL Engines experience with cloud platforms and customer facing projects.
  • Strong ability to successfully interface (verbal and written) with clients in a concise manner while managing expectations at both executive and technical levels.
  • Advanced English and Portuguese.


Preferred Skills
  • Proven experience working on Cloud Providers (preferably GCP cloud).
  • Experience working with GCP Data Services (e.g. BigQuery, Dataflow, Dataproc, Composer, Cloud SQL, Composer).
  • Experience with NoSQL Engines.
  • Python / Java coding basis.
  • Code repositories / CICD pipelines.
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