Head of Delivery (Remote Latin America)

We're hiring a Head of Delivery to lead client project execution and build a high-performing nearshore team across Latin America. This role is ideal for someone who thrives in fast-paced environments, loves solving technical challenges, and has a strong track record of delivering cloud-based solutions.

Please note that this role offers a salary range of $60,000 to $85,000 USD annually, depending on experience.

The Role

We are seeking a passionate and technically skilled Head of Delivery to manage our projects and build a high-performing near-shoring team. This is a remote position anywhere in Latin America.

Key Responsibilities

• Lead and manage multiple client projects simultaneously
• Build, develop, and oversee a nearshoring delivery team
• Ensure project deliverables meet or exceed client expectations
• Maintain high standards of quality and technical excellence
• Drive customer retention and satisfaction
• Collaborate with cross-functional teams to deliver integrated solutions
• Stay current with emerging technologies and AWS service offerings

Technical Requirements

• Strong experience in cross-platform development technologies:
• React Native for mobile development
• Next.js or other React based frameworks for web applications
• IoT infrastructure and implementation
• AI automations leveraging Large Language Models (LLMs)
• Minimum of one AWS certification, preferably at the Professional level
• Proven track record in AWS consulting and implementation
• Experience with CI/CD pipelines and DevOps practices
• Knowledge of cloud security best practices

Language Requirements

• Fluency in English
• Excellent written and verbal communication skills in all three languages

Qualifications

• 5+ years of experience in technical project management or delivery leadership
• Proven success in building and leading technical teams
• Experience working with Media and Entertainment clients preferred
• Demonstrated ability to deliver projects on time and within budget
• Strong problem-solving skills and ability to adapt to changing requirements
• Experience in nearshore or offshore team management

Soft Skills

• Lead with passion and inspire team members
• Creative problem solver who embraces challenges
• Adaptable and resilient when facing unfamiliar territory
• Client-focused with strong relationship-building abilities
• Excellent time management and organizational skills

Success Metrics

Performance in this role will be measured primarily by:

• Customer retention rates
• Client satisfaction scores
• Team productivity and growth
• Project delivery timeliness and quality

Compensation

• Competitive salary commensurate with experience
• Additional benefits package (details to be discussed during interview process)