Operations Specialist, Ops External Fulfillment
Amazon
São Paulo, SP - há 1 hora
Descrição do trabalho
The Operations Specialist plays a crucial role in driving data-informed decisions to optimize seller operations. This position requires:

Strong analytical skills: The ability to interpret complex data trends and translate them into actionable insights.

Data proficiency: Extensive experience with SQL for querying Amazon's data clusters and extracting relevant information.

Daily operations support: Monitoring key metrics, managing stakeholders both internally and externally, and implementing new processes to enhance efficiency.

Strategic thinking: A comprehensive understanding of the broader customer experience landscape and its impact on operations.

Ownership mentality: A proactive approach to identifying and solving problems, with a willingness to take responsibility for outcomes.

Pattern recognition: Keen ability to identify trends, anomalies, and potential disruptions in data sets.

Attention to detail: Meticulous scrutiny of data points and the capacity to foresee potential implications of findings.

Process improvement: Continuously evaluating and enhancing operational procedures to drive seller success.

Stakeholder communication: Excellent verbal and written skills to effectively convey insights and recommendations to various audiences.

Adaptability: Flexibility to work in a fast-paced environment and adjust strategies based on evolving data and market conditions.

The ideal candidate will combine technical expertise with a customer-centric mindset, driving operational excellence and contributing to the overall success of Amazon's seller ecosystem.

Roles and Responsibilities:
Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;
Great speaking and writing skills to effectively and objectively translate complex information;
Anticipate implications based on current data and trends and take necessary actions;
Serve as a link between internal and external stakeholders, keeping in mind objectives, limitations, compliance, and information privacy;
Dive deep into the root causes of operational problems;
Track operational metrics;

Key job responsibilities
Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;
Great speaking and writing skills to effectively and objectively translate complex information;
Anticipate implications based on current data and trends and take necessary actions;
Serve as a link between internal and external stakeholders, keeping in mind objectives, limitations, compliance, and information privacy;
Dive deep into the root causes of operational problems;
Track operational metrics;- Bachelor's degree;
  • Experience with advanced Excel;
  • Experience with basic SQL;
  • Intermediate English.- Bachelor's degree in Engineer or Business related;
  • Experience with Python and develop dashboards in Power BI
  • Experience with R;
  • Experience with PBI.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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