Bachelor's degree
- Verbal and written communication skills are essential: clear, organized, concise with an ability to adapt to the appropriate audience in a setting
- Analytical and quantitative skills; ability to use data to back up assumptions and evaluate outcomes
- Ability to proactively solve issues and develop original ideas, approaches, and solutions
- Basic knowledge of SQL
- and internal-facing materials, documents, and guidelines - Work on reports and analyses related to the overall program operation and specifically to support activities - Contact Sellers when needed to solve their issues - Identify new needs of sellers related to the program - Work closely with Transportation team to solve day by day problems and for continuous improvement projects
Experience with e-commerce, retail, customer-facing support center