IT Platform Support

We are seeking a dynamic IT Platform Support Engineer to join our client team. You will be responsible for supporting applications across both Unix and Windows platforms, playing a key role in our cloud migration initiatives.

Responsibilities:

• Provide operational support for PROD and NON-PROD platforms, participating in an on-call rotation.
• Implement and manage monitoring tools such as Elasticsearch, Nagios, and Prometheus.
• Utilize DevOps technologies like Terraform and Ansible for infrastructure as code.
• Collaborate closely with development teams to migrate applications to cloud platforms.
• Implement and manage job scheduling with Control-M (experience with MFT Batch Module is a plus).
• Implement and execute deployments using tools like Jenkins.
• Develop and maintain automation scripts using languages such as Python and Batch.
• Troubleshoot and resolve incidents, coordinating with other team members as needed.
• Support both Windows and Unix operating system environments.
• Contribute to the automation of manual processes and deployment/batch control workflows.
• Continuously learn and adapt to new technologies and applications.

Desired Skills & Experience:

• Experienced with monitoring tools implementation and operational tasks including Elasticsearch / Nagios
• Experienced with implementing jobs with Control-M and experience with MFT Batch Module would be a bonus
• Experience implementing and executing with deployment tools such as Jenkins
• Proven experience with scripting language e.g Python / Batch
• Experienced supporting both Windows and Unix environments
• Experience supporting Production environments
• Experience with Control-M / JIRA / Confluence/ VMWare is desirable
• Experience coordinating and supporting incidents with other team members
• Willing to learn new technologies and applications within a dynamic environment
• Experience with IAC (Infrastructure As Code) requirements would be a bonus : Ansible / Terraform
• Previous experience working with Sophis is a bonus
• Ability to work on-call rotation
• Keen to automate where manual processes require to be updated
• Keen to automate with deployment/ batch control tools

Other information:

Location: Brazil (Remote)

Start Date: Immediate

Contract type: Freelance/B2B (long term contract)

Mode of Work: Remote (from Brazil)